Cancellation policy

This Cancellation policy applies to TruLife Naturals recurring purchases, including eligible Subscribe & Save orders.

Recurring charges

By starting a subscription, you authorize the saved payment method to be charged when each scheduled recurring order is created or processed. Future recurring orders use the retail price in effect at processing time, less the applicable subscription discount; the original purchase price is not permanently locked.

Managing or canceling a subscription

Before the next order enters processing, you may skip it, reschedule the next delivery, change among available delivery frequencies, or cancel future orders through your customer account or by emailing support@trulifenaturals.com.

There is no minimum commitment or required order count. Canceling after an order enters processing stops future orders but does not automatically cancel the in-process order.

Unavailable products

We do not automatically substitute unavailable products. A temporarily unavailable shipment may be skipped or delayed based on platform capabilities. If a product is permanently discontinued, the affected subscription will be canceled and the customer notified.

Returns and refunds

Returning or refunding an individual subscription shipment does not automatically cancel future orders. Individual shipments are subject to our Refund policy.

Contact

Email support@trulifenaturals.com for subscription assistance.